Frequently asked questions

What initiatives and actions is the Hotel Arai taking for Sustainable Development?

At Derby Hotels Collection we are committed to Sustainable Development in accordance with the World Tourism Organization Declaration: Offer environmentally friendly accommodation, built and developed with sustainable and environmental criteria, designed for the comfort of its guests, meeting their expectations, taking into account that economic and strategic, social and cultural principles must produce well-being and benefits for everyone. You can access all the detailed information on our corporate website www.derbyhotels.com/en/sustainability-and-development/.

Is the Hotel Arai adapted for people with functional diversity? Can all spaces and rooms be accessed by ramps and elevators? Does the Hotel Arai have rooms and bathrooms specifically adapted for people with functional diversity?

The Hotel Arai is adapted for people with functional diversity through ramps and elevators and has 100% accessible rooms. Feel free to contact our Guest Service team for any particular need.

What is the check-in and check-out time of the Hotel Arai?

Check-in time is 3:00p.m. and the departure at 12:00h. noon.

How can I get to Hotel Arai from the nearest airport?

The nearest airport is Barcelona - El Prat (BCN). The journey can be done by Taxi (30 minutes and approximate cost € 40), Aerobús (40 minutes to Plaza Catalunya and ticket cost € 7.90 per person), RENFE Train + Metro (Station in Airport Terminal-2 to Passeig de Gràcia and cost of the ticket € 4.60 per person + Metro L3 to Liceu stop) or through a Private Transfer service (contact the hotel to book this private service). The closest metro stop to the hotel is Liceu (L3).

Is there a restaurant inside the Hotel Arai?

Yes, Palosanto, which offers a varied menu of tapas and Mediterranean local food.

How far is Hotel Arai from the center of Barcelona?

We are located in the Gothic Quarter, in the heart of the city.

Is there parking at the Hotel Arai and what is the price per day? Is it necessary to reserve a parking space in advance at the Hotel Arai?

We do not have our own parking. The closest car parks are Interparking Ramblas, located in Las Ramblas and El BSM Moll de la Fusta in Passeig de Colom. No need to book in advance. We recommend consulting previously for rates and large vehicles.

Is there a swimming pool at the Hotel Arai and what are the hours of the Hotel Arai swimming pool?

Hotel Arai has a swimming pool on the terrace. The pool hours are from 10:00 a.m. to 8:00 p.m. The pool is not heated.

What type of room can I book at Hotel Arai?

The Hotel Arai offers different types of apartments, all with kitchen, Superior, Executive, Deluxe, Family and Jewel.

What kind of breakfast is served at the Hotel Arai? At what time? How much does breakfast cost?

We offer a picnic-style breakfast, served in the room at a cost of € 19,80 per person, VAT included. Reservations are required one day in advance and it is served from 07:30 to 10:30 m.

We suggest booking the STAY & BREAKFAST offer as it includes a special discount on both the price of the room and breakfast.

How much does it cost to stay at Hotel Arai?

The nightly rate at the Arai Hotel may vary depending on the room category selected and the different offers available. You can check prices online on this same website, using the BOOKING button.

Are pets allowed at Hotel Arai?

Yes, we allow pets with weight limit 15kg. We recommend booking the STAY & DOG experience online in order to fully enjoy your stay at the hotel. In case of not having this reserved experience, a supplement of € 33 per day will be charged, VAT included. Only one pet per room is allowed.

Is it possible to access the terrace of the Hotel Arai without being lodged? What are the opening hours for the Arai Hotel Terrace?

The terrace and pool area is for the exclusive use of the guests staying.

Are there smoking rooms in the Hotel?

No, all the rooms and interior spaces of the Arai Hotel are Non-smoking. In accordance with current legislation, smoking is prohibited in all spaces within the hotel.

Are there rooms with a Jacuzzi at the Hotel Arai?

Yes, our Jewel Apartments.

What COVID measures have been implemented at the Hotel Arai?

You can access COVID information in our Clean & Safe section.

Is there a Spa at the Hotel Arai?

No, but we recommend Mayan Secret Spa at the Claris 5* Hotel (member of the our same group) open every day from 10:00 a.m. to 9:00 p.m.

Is there a gym at the Hotel Arai?

Yes, we have a small fitness room with various sports equipment and sauna.