FAQs: Frequently Asked Questions

At Derby Hotels Collection, we are committed to Sustainable Development in accordance with the World Tourism Organization's declaration: to offer accommodations that respect the environment, built and developed according to sustainable and environmental criteria, designed for the comfort of our guests, meeting their expectations, and ensuring that economic, strategic, social, and cultural principles generate well-being and benefits for all. Hotel Arai has obtained BIOSPHERE CERTIFIED certification. You can access all the detailed information on our corporate website: https://www.derbyhotels.com/en/sustainability.

Aparthotel Arai is accessible for people with disabilities through ramps and elevators and has 100% accessible rooms. Please do not hesitate to contact our Guest Service team for any specific needs.

Check-in time is 3:00 PM and check-out time is 12:00 PM.

The nearest airport is Josep Tarradellas Barcelona – El Prat (BCN). You can get there by taxi (30 minutes, approximately €40), Aerobús (40 minutes to Plaça Catalunya, ticket €7.90), RENFE train (Airport Terminal 2 Station to Passeig de Gràcia, ticket €4.60), or private transfer (contact the hotel to book). The nearest metro stop is Liceu (L3).

We do not have our own parking. Street parking is very difficult in the center of Barcelona, ​​but you can find several nearby garages with competitive rates.

We are right in the city center, just a few meters from Las Ramblas.

Yes, we welcome small dogs up to 15kg. We recommend booking the STAY & DOG - Traveling with My Pet experience online to fully enjoy your pet's stay at the hotel. If you do not book this experience, a supplement of €36.30 per day (VAT included) will be charged. Only one dog per room is allowed.

In the same building as the Aparthotel Arai, you'll find the neo-tavern Palosanto, offering an interesting selection of tapas and dishes from traditional Catalan cuisine in a modern format.

The Aparthotel Arai has a rooftop pool, exclusively for hotel guests, open from 10:00 AM to 8:00 PM. The pool is not heated.

No. The terrace and pool area is exclusively for hotel guests.

No, but we recommend the Mayan Secret Spa, open daily from 10:00 AM to 9:00 PM. It's a space dedicated to the balance and harmony between body and mind, and has received a World Luxury Spa Award.

Yes, we have a small fitness room with exercise equipment and a sauna.

We offer a "Breakfast-in-a-Box" packaged breakfast for €19.80 per person (VAT included). Reservations are required the day before, and it will be delivered to your apartment in the morning.

We recommend booking online for rates that include breakfast, as these offer a special discount on both the room rate and breakfast.

The nightly rate may vary depending on the room category selected and the different offers available. You can check prices online on this website by clicking the BOOK NOW button.

Aparthotel Arai offers various types of apartments, all with kitchens: Superior, Executive, Deluxe, Junior Suite, and Jewel Suite.

No, all rooms and indoor spaces at Aparthotel Arai are non-smoking. In accordance with current legislation, smoking is prohibited in all areas of the hotel.

Yes, our Jewel Suites have a jacuzzi on their private terrace.

Our online booking system clearly and thoroughly details all applicable taxes and fees. Currently, stays in 4-star aparthotels in Barcelona include a Tourist Tax of €8.40 per adult per night, and the applicable VAT is 10%.